Travel Tips
Self-Drive Car Rental in Medan: The Renter's Responsibilities
Before renting a self-drive car in Medan, understand your responsibilities: fuel, cleanliness, damage, electronic tickets, late returns and where you may drive.
Contents
A self-drive car rental in Medan gives you full control, and full responsibility during the rental. Understanding these points keeps the rental smooth and free of disputes.
1. Condition at handover
Photograph the car from every side, including existing scratches, and make sure they are noted. These photos protect you at return.
2. Fuel
Return the car with the same fuel level you received it with. Use the right fuel: the Innova Reborn and Fortuner are diesel, most other cars petrol, and hybrids still use petrol.
3. Damage
All vehicles are All Risk, but self-drive renters pay an own-risk amount per incident:
| Vehicle | Own risk |
|---|---|
| Brio, Avanza, Raize, BR-V, Xpander, Innova | Rp 500,000 |
| Fortuner, Civic, Camry | Rp 1,000,000 |
If something happens, photograph the scene and contact us straight away. Do not repair the car at a workshop without our approval.
4. Electronic tickets
ETLE cameras record offences by number plate. Offences during a self-drive rental are the renter's responsibility. Wear seat belts, stay off your phone and stop at red lights. See electronic traffic tickets on rental cars.
5. Late returns
Overtime is 10% of the daily rate per hour; more than 5 hours counts as a day. If you want extra days, tell us early.
6. Cleanliness
No smoking in the cabin. A very dirty cabin, or one smelling of smoke or durian, may incur a cleaning fee.
7. Where you drive
Share your planned route from the start, especially for out-of-town or out-of-province trips.
Summary
| Responsibility | What to do |
|---|---|
| Initial condition | Photograph and note |
| Fuel | Return at the same level |
| Damage | Report immediately |
| Tickets | Follow traffic rules |
| Time | Return on time |
Ready to go?
Choose your dates and vehicle on the reservation page. Before booking, read how to choose a trustworthy car rental.
Frequently asked questions
Who pays for damage on a self-drive rental?
All Risk insurance covers it according to the policy, and the renter pays the own-risk amount per incident, from Rp 500,000.
What is the fuel rule for self-drive?
Return the car with the same fuel level as at handover, using the correct fuel type.
